Terms of service

Bruce Approved – Terms & Conditions Last Updated: November 2025 Welcome to Bruce Approved (“we,” “our,” or “us”). By accessing or using our website, purchasing products, or interacting with us in any way, you agree to these Terms & Conditions. Please read them carefully before using our site.
1. General Information This website is owned and operated by Bruce Approved. These Terms apply to all visitors, customers, and users of the site. By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
2. Custom Products & Personalization Many of our items are custom-made, including but not limited to: Sublimated pet tags Custom pet photo ornaments Tumblers with pet photos Keychains, stickers, magnets Personalized accessories Holiday/seasonal items Other custom craft products When submitting customization details: You agree that you have full rights or permission to use the photos, names, or designs you submit. You grant us permission to use your submitted files solely for the purpose of producing your order. Custom orders may require communication by email for design approval or clarity. All custom items are final sale unless defective (see Section 7).
3. Pricing & Payment All prices are listed in USD. Payments are processed through GoDaddy Pay Link, a secure third-party payment system. We do not store or have access to your full credit card details. Funds are deposited into our official US Bank business account. Orders are not started until payment is successfully completed.
4. Order Processing & Production Time Processing times vary depending on the item and season. General guidelines: Standard items: 3–5 business days Custom items requiring photos or design editing: 5–10 business days Seasonal/holiday items: may require additional time Delays may occur due to: High order volume Waiting for customer approval or clarification Issues with submitted photos (low quality, incomplete, etc.) Shipping delays outside of our control
5. Shipping & Delivery We currently offer: Local delivery or pickup (where available) U.S. shipping (rates apply) Once shipped: Delivery times depend on the carrier We are not responsible for delays caused by USPS, UPS, FedEx, weather, or other external factors Tracking information will be provided when applicable Customers are responsible for: Providing accurate shipping information Checking the mailing address before finalizing checkout If an item is returned to us due to incorrect address, additional shipping fees may apply.
6. Email Communication & File Transfers We use Microsoft 365 for business email. By contacting us, you agree that: We may send order confirmations, updates, or follow-up questions You may receive attachments such as proofs, edited photos, or design drafts We may save communication related to your order for customer service records
7. Refunds, Returns & Replacements Custom Items Due to the personalized nature of custom products: All sales are final No refunds or cancellations once production has begun Exceptions: We may offer a replacement if: The item arrives damaged There is a production error on our part The wrong item was delivered You may be asked to provide: A photo of the issue The order number Original packaging (if damaged) Non-custom items May be eligible for a return within 7 days of delivery if unused and in original condition. Shipping costs are non-refundable.
8. Customer Responsibilities By placing an order, you agree that: All submitted photos are clear and high resolution Any text requested for personalization is spelled correctly You have reviewed and approved any digital proofs sent You will check your email for order details or communication You will not submit copyrighted imagery without permission
9. Intellectual Property All content on this website — including logos, graphics, product photos, designs, and brand assets — is owned by Bruce Approved. You agree NOT to: Reproduce Copy Sell Distribute Modify Or use our designs for commercial purposes Without written permission.
10. Limitation of Liability We are not liable for: Shipping delays caused by carriers Low-quality customer photos affecting final product appearance Incorrect personalization submitted by the customer Lost packages after carrier delivery confirmation Misuse of items (e.g., dog tags used for heavy chewers when listed as unsuitable) To the extent permitted by law, our liability is limited to the cost of the product purchased.
11. External Links Our website may contain links to third-party platforms (e.g., social media, payment links). We are not responsible for content, privacy practices, or actions on those external sites.
12. Use of Third-Party Designs on Physical Products (Shop Policy Language)
We are grateful to collaborate creatively with the work of other designers! When we use designs from other Etsy creators in our products, we do so with respect to their licensing terms — meaning those designs are used to create finished physical products that you can purchase from us.
What This Means for You & Our Products:
  • Our items may feature designs created by other Etsy designers that are licensed for use on finished products.
  • All products sold in our shop are finished, physical items — not digital files.
  • We ensure that every design used in our products is used in a way that honors the original creator’s permissions and rights.
What You Can Do With Your Purchase:
  • Purchase and enjoy the finished physical product.
  • Resell the physical product you buy from us in your own retail space if you choose.
What You Cannot Do:
  • You may not resell or redistribute the original designs as digital files or claim ownership of those designs.
  • You may not extract, copy, or republish the raw artwork in any digital form.
  • You may not use the designs for your own digital products unless you have separate permission from the original creator.
Since all products are created as finished physical pieces, you can feel confident knowing you’re receiving a tangible item — not digital artwork — with design use that’s respectful and compliant.
Thank you for supporting creativity and the Etsy community! 13. Changes to These Terms We may update or adjust these Terms & Conditions at any time. Updates will be posted on this page with the updated “Last Updated” date. Continued use of the website means you accept any changes. ---

Etsy Licenses for templates and designs

IraStDesigns EXTENDED LICENSE
ArtPerch EXTENDED LICENSE
HannahArtsCreations No LICENSE LISTED, SHOP POLICY ALLOWS COMMERCIAL USE OF PHYSICAL PRODUCTS
Tumblerita No LICENSE LISTED, SHOP POLICY ALLOWS COMMERCIAL USE OF PHYSICAL PRODUCTS
IkkyuPrinting No LICENSE LISTED, SHOP POLICY ALLOWS COMMERCIAL USE OF PHYSICAL PRODUCTS
PalmettoPNG No LICENSE LISTED, SHOP POLICY ALLOWS COMMERCIAL USE OF PHYSICAL PRODUCTS


13. Contact Information For questions about these Terms, contact us at: 📧 support@bruceapproved.com 🌐 bruceapproved.com